Featured eBooks

A New Store Excellence Scorecard

Today, with thousands of stores and a highly-competitive omnichannel environment, retail is tougher than ever. Margins are tight, customers have digital access to pricing and other information, and rapidly-shifting demographics constantly impact...

APAC Shopper Trends report Q2 2017

Welcome to our latest APAC Shopper Trends report, which offers key statistical insight into international shopper behaviour during the second quarter of 2017 across the APAC region. Shopper traffic in the Asia-Pacific region increased...

Global Shopper Trends Report Q1 2017

Welcome to our Global Shopper Trends report, providing key statistical insight into international shopper behaviour during the first quarter of 2017. Welcome to our latest Global Shopper Trends report, which offers key statistical insight...

Redesigning Retail - part two

Following on from Redesigning Retail part one ,  we now delve deeper into what the future of physical retail looks like. Retailers and shopping centres are operating faster and more flexibly than ever before, to enable the customer-centric e...

Enhance the Shopping Experience

With location-based analytics, retailers have full visibility into where their customers go, how long they stay, and whether or not they come back. This consumer insight gives retailers the opportunity to better understand their consumers and...

Redesigning Retail - part one

Having survived the retail armageddon that was the rise of ecommerce, bricks-and-mortar has somehow managed to emerge not just alive, but with a fiercely protective sting in its tail. Today, it’s still the place where 90% of purchases take p...

Optimise Your Marketing Spend

The customer journey is constantly evolving. Shoppers are now much more likely to research products and prices without leaving the house. While this level of prior research has seen overall footfall levels decrease, it has led to a corresponding...

Luxury Experience

3 Strategies to transform the luxury experience using location-based analytics Luxury retailers have always set the standard when it comes to customer service.But just as technology has redefined customers’ shopping experiences, it ha...

Internet of Things

Far from just being a buzzword for intelligent household objects, the Internet of Things (or IoT) is completely transforming entire industries – from smart cities to logistics. The retail industry has always led the way when it comes to e...

Retail Analytics Webinar

Certain brands always stand out when it comes to raising the bar in retail. Amazon, John Lewis, Argos and Waitrose are amongst this list and they continue to thrive as outstanding retailers in an age of disruptive technology. How do these...

Manage Staffing Smarter

Effective labour management starts with accurate shopper traffic monitoring. Ensuring the proper amount of labour, skill sets required and tasks to be performed during specific times throughout a day can have a profound impact on the success o...

Internal Benchmarking

When retailers begin using traffic, there are several important questions that need to be answered: Which are my top performing stores? Where do I have the most opportunity for improvement? What should my target conversion rate b...