• Retail2020: The Changing Face of Retail

    It is clear bricks-and-mortar is evolving, not dying. The physical retail industry is realigning to meet changing shopper demands, to cater for new digital innovation, and to provide a seamless experience for customers across all trading channels.

    This movement is no secret; it’s a trend we’ve seen gain pace over the last few years. But the specifics of what it all means for retailers, and how their future businesses will look, is gradually becoming clearer.

    There is a drive within the sector to increase productivity, enhance store experiences, and to attract and retain the best staff for a new digitally-influenced shopping world. It’s an exciting process and one which presents huge opportunities for the sector.

    Journey to better jobs

    ShopperTrak joined the who’s who of the retail industry at the

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  • Father’s Day: a retail growth opportunity

    Globally, consumers spend up to three times as much on gifts for Mother’s Day compared to Father’s Day. While by any measurement the annual holiday celebrating dads is overshadowed by the retail monoliths of Christmas, Mother’s Day and Valentines – in this tough retail environment, retailers and shopping centres must embrace every opportunity.

    Father’s Day happens at different times of the year across the globe, but interesting observations can still be drawn on what happens during the run up in each market. Research from Mintel reveals that the popularity of Father’s Day ….

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  • ShopperTrak and FootFall Announce Retail Industry’s First Global Traffic Index

    CHICAGO, IL – May 11, 2016 – ShopperTrak and FootFall, the two leading providers of consumer behavior insights and location-based analytics, today announced a breakthrough global traffic index. Both businesses are part of Tyco Retail Solutions.

    An industry first, the global traffic index will combine the power of two established solution providers to offer retailers and shopping centers the ability to benchmark performance and understand trends in various major markets around the world. Additionally, the index offers access ….

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  • When will Christmas shopping fever reach its 2015 peak?

    The Christmas spirit is turning to stress for many consumers across the globe, who are rapidly realising that they’re not quite ready for this year’s festive celebrations.

    Up until now, we’ve seen much of the preparations take place online, but as Christmas Day looms closer, bricks-and-mortar will supersede ecommerce as the main shopping channel.

    However, there is no single, unanimous trend as to when the final flurry of activity peaks – as FootFall’s analysis of retail intelligence across 12 international regions shows.

    The prize for early preparation goes to Germany

    Analysing people counter data from previous years, Germany is by far the most organised nation when it comes to Christmas shopping. In fact, in 2015, footfall peaked on Tuesday 16th December – more than a week before the big day.

    Continental Europe is preparing for either a Super Saturday…

    The weekend before ….

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  • Christmas shopping trends: predictions for 2015

    It’s the most wonderful time of the year for retail; the holiday season is just around the corner. However, this ultra-busy trading period is not without its pressures and challenges.

    Here, we look at some of this year’s anticipated shopping trends and retail traffic drivers, and how retailers and shopping centres must optimise their strategy to keep pace with customer behaviour.

    Black Friday will be bigger – and consumers less tolerant

    It will come as no surprise to the retail industry if Black Friday exceeds last year’s record-breaking revenue, but there are lot of aspects of 2014 that businesses won’t want to repeat.

    Backlogs in fulfilment crippled delivery networks in some countries, resulting in huge levels of consumer frustration. Those same shoppers will be keen to grab a bargain in 2015, although they won’t be sympathetic to any order bottlenecks. Retailers that get their Black Friday strategy wrong ….

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  • Fashion retail: a global snapshot

    “The fashion industry is saturated,” remarked former head of Nina Ricci and Rochas, Olivier Theyskens, earlier this year.

    Whether retailers agree with his statement or not, it’s certainly one of retail’s most competitive sectors. Fashion brands are constantly changing trends to contend with increasing consumer expectations.

    The appearance of new garments and accessories is frequent, which means sales strategies need to be amended regularly – which can still become irrelevant as economic, environmental  and cultural influences  start impacting customer buying decisions.

    So, with all of this to consider, how are fashion retailers actually performing?

    Our Fashion Conversion Benchmarking Report examines the conversion rates of these businesses across 21 countries during 2014, revealing some interesting findings.

    Asia-Pacific (APAC)

    Overall, APAC saw an average conversion rate of +7% from ….

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