Why data alone can’t drive retail profits
The car without fuel: why data alone can’t drive retail profits Picture this: you’re considering purchasing a new car. Your vehicle of choice is sleek, smart, beautiful and has the latest technology built in. Although there is one catch, and it’s a biggie: It has no fuel tank and therefore doesn’t drive. It’s still a...
China’s national celebrations are growing in global importance
Last week marked the start of the Year of the Goat or Sheep – creatures synonymous with shy, mild-mannered personality traits. However, the impact of this year’s celebrations was anything but shy, with Chinese New Year making bigger waves globally than ever before. The global spread of Chinese culture was certainly evident in images of...
DOWNLOAD OUR LATEST EUROSHOPPER TRENDS REPORT : Q4 2014
The results are in for FootFall’s Q4 EuroShopper Trends Report. In Quarter 1 2014, we saw an increase in smartphone usage negatively impacting retail footfall, while the World Cup affected consumer activity in Quarter 2.In Quarter 3, several regions gained in confidence, which increased both footfall and retail sales. However, economic uncertainty within the Eurozone...
The power of love: how retailers and shopping centres can court customers this Valentine’s Day
The power of love: how retailers and shopping centres can court customers this Valentine’s Day Love it or hate it, you can’t escape the fact that Valentine’s Day is fast approaching. For the romantic proportion of the world’s population, this is an opportunity to express emotions with a card, flowers or a gift. For retailers...
NRF 2015: stores still reign, but retailers need to up their game (WATCH OUR VIDEO)
The majority of consumers still want to shop in-store, but bringing digital into the bricks and mortar experience is now critical for retailers – that was the fundamental message at NRF’s Big Show 2015. Blending shoppers’ love for technology with their desire to visit a store is not a new theme, but the difference at...
Your Guide To: Uncovering Amazing Customer Potential in 2015
There have been many challenges for retailers and shopping centres in 2014, not least making sense of the overwhelming stream of information we can now gather about shoppers. Retail today can be a classic case of not seeing the wood for the trees; customers leave a fingerprint wherever they travel, but bringing this information into...
Black Friday isn’t just an online phenomenon, and offline opportunities are growing fast
Black Friday has long been a promotional phenomenon in the USA, but now the sales event is going global – and not just for online retailers. Started in the States as a means to kick-start Christmas sales, Black Friday is now one of the busiest retail events of the year. Indeed, Time Inc. notes that...